Privacy Policy

SCOPE AND DEFINITIONS

For the purpose of elucidating this Privacy Policy, the term "personal data" is to be understood as defined within the provisions of the Act. In the context of this document, the expressions "we", "us", "our", "Rethink", "Rethink Design", "Rethink Group", and "Rethink Design Group" collectively refer to Rethink Design (M) Sdn Bhd and its subsidiaries, affiliated companies, and related entities. The term "you" encompasses individuals, customers, visitors, users of this website, and individuals represented by you, including those affiliated with our subsidiaries.

 

PRIVACY COMMITMENT

We hold our customers in high regard and uphold their privacy rights. The collection of customer information serves the purpose of enhancing your shopping experience and facilitating communication about our products, services, promotions, and contests.

We acknowledge the imperative to responsibly manage and safeguard customer information. Rest assured that we do not vend or lease the information you supply to third parties through online means. However, specific circumstances may warrant the sharing of your information with third parties, as elaborated below.

The following policy elucidates the personal data we gather, the rationale behind its collection, its usage, and the occasions on which we might share it with third parties. Furthermore, the policy delineates your options pertaining to information collection and usage. Should any inquiries arise about this privacy policy, kindly reach out to our customer service via email at "general@rethink.my" or through written correspondence addressed to:

RETHINK DESIGN (M) SDN BHD (202001017965 (1374285-K)
2-10, PV128, Jalan Genting Kelang, Setapak,
53300 Kuala Lumpur, Malaysia.

Any prospective modifications to our information practices will be communicated by means of updating this policy on our website or through direct communication with you. Prior to implementing any new usage of your information, we will notify you of the impending change, granting you the option to opt out.

 

INFORMATION COLLECTED

We collect data such as your name, email address, mailing address, phone number, and credit card details when you place an order, store information with us, or engage in contests, promotions, or surveys. Furthermore, we maintain records of your product interests and online/offline purchases. Information is shared with third parties solely when they are involved in fulfilling your order.

Purpose of Collection: By furnishing personal data to Rethink Design, be it through online means or otherwise, you acknowledge comprehension, agreement, and compliance with our Privacy Policy. This implies your consent to the collection, retention, and utilization of your personal data by us for the subsequent purposes:

• Fulfillment of contractual obligations in the delivery of products/services and adherence to your instructions under our business operations.
• Marketing of products/services and distribution of promotional content through various communication methods.
• Conducting research for planning, product development, security enhancement, and testing.
• Notifying you about special offers, current and future products/services, and relevant updates through our newsletter.
• Analyzing your usage patterns on our website's sections for statistical purposes.
• Facilitating operational, administrative, developmental, and enhancement needs of Rethink Design's business and website.
• Mandatory disclosures when required by law or to respond to claims, legal processes, or suspicions of fraudulent or unlawful activity.
• Dissemination of information as necessitated for the aforementioned purposes or by legal mandates.

It is important to note that providing insufficient or unsatisfactory personal data as required in clause 2.1 may result in the non-acceptance or non-action on your application or request under the stipulated purposes.

 

THIRD-PARTY PRIVACY POLICIES

Our Privacy Policy is not applicable to external advertisers or websites. We advise you to consult the privacy policies of these third-party ad servers to obtain comprehensive details. These policies encompass practices and instructions related to opting out of certain options. For a comprehensive list of Privacy Policies and their respective links, please refer to: Privacy Policy Links.

You retain the choice to disable cookies through your individual browser settings. For in-depth instructions on managing cookies with specific web browsers, refer to the respective browser websites.

 

THIRD-PARTY TRANSACTIONS

We engage third parties to aid in maintaining and managing customer information for promotions and communication. These third parties are not authorized to employ your information for any other purpose.

Furthermore, in collaborative ventures with other companies to offer products, services, promotions, or contests, both entities may reference each other's customer databases to identify common patrons. This enables the exploration of future promotional opportunities and fulfillment of promotional obligations. Participating customers in such contests or promotions might be requested to provide personal data, which could be employed to communicate winner notifications or satisfy promotional requirements.

Customers who opted out of receiving information from us prior to a contest or promotion may still receive communication related to Rethink Design if they choose to participate. Declining participation in these events prevents the receipt of information from us or the sharing of information with collaborating companies.

Aggregate, non-personally identifiable information may be shared with business partners for contractual compliance. However, aside from these exceptions, we do not share, rent, or sell collected online information to unaffiliated third parties.

 

CHILDREN'S PRIVACY

At Rethink Design, the welfare of children in their online interactions is a primary concern. Aligned with the Children's Online Privacy Protection Act of 1998, we abstain from soliciting personally identifiable information from individuals below the age of 13, unless verifiable parental consent is obtained.

Should we ascertain that a subscriber under the age of 13 has registered without prior parental consent, the associated personally identifiable information will be expunged from our records.

 

COOKIES

Cookies are small data files often stored on your computer's hard drive by websites you visit. These files may contain information like a unique user ID, which tracks visited site pages. Although cookies are used, we refrain from storing personally identifiable information within them.

Cookies serve to enhance your shopping experience. During website visits, cookies enable us to monitor your order and access to your account information. Saved information permits us to recognize returning users and facilitate account access. In cases where information is not stored, we still monitor and maintain usage data without personal identification. This information aids in refining our site design, products, services, contests, and promotions.

Cookies also track your previous site visit before ours, aiding in site design improvement and contractual commitment fulfillment. These cookies do not trace your activities on other websites.

Disabling cookies can be accomplished through browser settings. However, this action may prevent order tracking and account access.

Please note that the information provided here is for general informational purposes and does not constitute legal advice. It's recommended to consult legal professionals for precise legal guidance.